PRIVACY POLICY

Last Updated: February 13, 2025

This Privacy Policy outlines the privacy practices of Yes!Trailers, a project owned by Karma Software LLC ("Company") regarding the website yes-trailers.com, related services (collectively referred to as the "Site"), and any other websites or applications that reference this Privacy Policy (the "Services").

Yes!Trailers, a project of Karma Software LLC ("we," "us," or "our"), is committed to protecting your online privacy. Please read the following information to understand how we handle your data when using our Services. If you have any questions, you can contact our Privacy Compliance Officer at y.dorosh@karmafixer.com.

By accessing or using our Services, you acknowledge that this Privacy Policy is part of our Terms of Service and agree to comply with all of its terms. If you do not agree with this policy, please do not visit or use our Site or Services.

I. Types of Information Collected

We collect three categories of personal information:

  • Personal information you provide to us – Data you share directly when using our Services.
  • Information automatically collected – Data gathered during your use of the Services (e.g., device, browsing behavior).
  • Personal information from third-party sources – Data obtained from external sources.

Personal Information You Provide to Us

Account Information

When you register an account with us, we may require certain personal information to open your account, such as your name, email address, and password. If you do not provide the necessary information, you will not be able to create an account with us.

Profile Information

We may also ask you to provide additional profile information to access certain features of the Services. This may include:

  • Street address
  • Phone number
  • Driver’s license number
  • Photo of your driver’s license
  • Date of issue and country/state of issuance
  • Profile photos
  • Date of birth

Certain parts of your profile (such as profile photos and bio details) will be part of your public profile page and visible to others.

Trailer Information

We collect information you provide regarding your trailer, such as:

  • Trailer listing details
  • Vehicle Identification Number (VIN)
  • Availability dates
  • Reviews
  • Uploaded photos of the trailer

Identity Verification Data

We may collect information to verify your identity, including:

  • Photo or scanned copy of your driver’s license
  • Selfie for identity verification
  • Payment card details
  • Driver’s vehicle information
  • Insurance details

We may use third-party services to check your driving record, and any information provided to these third-party services is subject to their privacy policies. Additionally, we may use third-party services to match your selfie with your driver’s license. Any information submitted to such third-party services is governed by their privacy policy.

II. How We Use Your Personal Information

We collect, store, and process your personal information to operate and improve the Site and Services, as well as for security purposes.

1. To Provide Our Services, Including but Not Limited To:

  • Operating the Site and Services
  • Providing customer support
  • Communicating with you about the Site, Services, updates, notifications, and requested information
  • Detecting or preventing fraud
  • Personalizing your experience
  • Allowing communication between renters and trailer owners

2. For Research & Development

We may use your personal information to:

  • Analyze and enhance the Site and Services
  • Develop new products and features
  • Study user demographics

We may also create aggregated, de-identified, or anonymous data by removing personally identifiable details. This anonymous data may be used or shared with third parties for legitimate business purposes.

3. For Marketing & Advertising

We and our third-party partners may collect and use your information for:

  • Direct marketing campaigns
  • Interest-based advertising with third-party partners

4. For Security & Fraud Prevention

We use your data for:

  • Identity verification
  • Authentication of provided information
  • Dispute resolution
  • Fee collection
  • Fraud detection and prevention

5. To Comply with Legal Requirements

We use your personal information to comply with applicable laws, legal requests, and legal processes, including:

  • Responding to subpoenas
  • Fulfilling government requests

6. With Your Consent

In some cases, we may request your explicit consent to use your information. By using our Site and Services, you agree to the terms outlined in this Privacy Policy.

III. How We Share Your Information

We may share your information under the following conditions:

  • With Your Consent – By using our Site or Services, you agree that we may use your information to provide our services.
  • Public Information – Your profile may include your name, profile picture, trailer location, availability calendar, and reviews. Some of this information may be visible in search engines.
  • Sharing Between Renters & Owners – To confirm bookings, we may share your phone number, profile photo, trailer address, or driver's license information with other users.
  • Service Providers – We may share data with third-party partners who help us operate the platform, such as hosting, marketing, and insurance. These providers only use your information based on our instructions.
  • Business Transfers – In the event of a company sale or reorganization, your data may be transferred to new owners.
  • Legal Requests – We may disclose data to courts, law enforcement, or government agencies if required by law or to protect users' rights and safety.

IV. Your Preferences

You can control how we contact you regarding your account, bookings, listings, promotions, and announcements by emailing us at y.dorosh@karmafixer.com.

V. Security

We implement a range of technical, physical, and organizational measures designed to protect your information from unauthorized access, destruction, or modification while under our control. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

VI. Contact Information

If you have any questions about this Privacy Policy, you can contact our Privacy Compliance Officer at y.dorosh@karmafixer.com.

By using Yes!Trailers, you acknowledge and agree to this Privacy Policy.