TERMS OF SERVICE

Last Updated: February 13, 2025

1. Summary: Key Points You Need to Know

By using Yes!Trailers, you agree to these Terms. You must be at least 18 years old to use this platform. Yes!Trailers acts as a facilitator and is not a party to any rental agreements. Renters must have a valid driver's license and comply with all rental policies. Late returns, damages, and cancellations may result in additional charges. Owners have full control over rental prices, deposit amounts, and listing details. In case of disputes over damages, reviews will be based on pre- and post-rental photos. Yes!Trailers reserves the right to suspend accounts that violate these Terms.

2. Agreement to Terms

By using the platform, booking a rental, or listing a trailer, you agree to these Terms. If you do not agree, you may not use Yes!Trailers. The company may modify these Terms at any time without prior notice. Continued use of the platform implies acceptance of any changes.

3. Definitions

For the purpose of these Terms, the Company refers to Yes!Trailers, a project of Karma Software LLC. The term You refers to any user of the platform, including both Renters and Owners.

  • A Renter is a user who rents a trailer, while an Owner is a user who lists a trailer for rent.
  • The Deposit is a fee set by the Owner to cover damages, missing accessories, or late returns. The Rental Period refers to the agreed-upon timeframe for renting a trailer.
  • GVWR, or Gross Vehicle Weight Rating, refers to the maximum weight a fully loaded trailer can handle.

4. User Accounts

All users must provide accurate and up-to-date information when creating an account. Users are responsible for safeguarding their password and for all activities that occur under their account. Each user is allowed to create only one account, with the ability to use it as both an Owner and a Renter.

5. Trailer Rentals & Bookings

Renting a trailer through Yes!Trailers follows a straightforward process. Users browse available trailers, select a rental, complete the booking with payment, and coordinate pickup details with the Owner. The trailer must be returned on time and in its original condition.

Renters must meet the minimum requirements, including possessing a valid driver’s license, verifying their email through a one-time password, and agreeing to all platform policies. Rental fees and deposits are set by the Owner, and deposits may be withheld in case of damages, loss, or late returns. If the trailer is returned undamaged, the deposit is refunded.

6. Fees and Payments

By listing or renting a trailer, you agree to pay all applicable fees and charges. Yes!Trailers may charge a service fee for facilitating the rental transaction. All payments will be processed securely through our payment processor.

Late returns are subject to penalties, with no grace period. Each overdue 24-hour period will result in the deduction of a full daily rental fee unless an extension request is submitted and prepaid in advance. Cancellations may occur if a user fails to meet rental requirements or violates the company's policies, and refund eligibility is determined by the Owner’s cancellation terms.

6. Owner Responsibilities

Owners are responsible for accepting or declining bookings within 24 hours. Listings must include accurate descriptions and at least three actual photos of the trailer. All trailers must be in safe working condition before rental, and Owners must be present at both pickup and return.

7. Prohibited Uses of Rented Trailers

Trailers may only be operated by authorized drivers. Renters must not exceed the manufacturer's specified weight limits, use the trailer for illegal purposes, or tow it with an unsuitable vehicle. Operating a trailer while under the influence of drugs or alcohol is strictly prohibited. Renters are not allowed to sublease or lend the trailer to third parties.

8. Damage Policy & Disputes

Renters are fully responsible for any damage incurred during the rental period. Owners must document the trailer’s condition with pre- and post-rental photos to support damage claims. In case of disputes, Yes!Trailers will review the evidence provided by both parties.

9. Theft & Recovery Policy

If a trailer is not returned on time and the Renter does not respond to communication attempts, the Owner may file a theft report with law enforcement. Owners can charge a minimum fee of $7.00 per mile for trailer recovery if the Renter fails to return it as scheduled. A minimum penalty of $500 applies to uncooperative renters.

11. Indemnification

You agree to indemnify, defend, and hold harmless Yes!Trailers, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service, or your violation of these Terms.

10. Warranty Disclaimer

All trailers are rented "as-is" with no guarantees on performance or suitability. The Company is not responsible for any mechanical or functional issues related to the trailer.

11. Reviews & Feedback

Users may leave public reviews for completed rentals. Reviews must be fact-based and professional. Fake, abusive, or manipulative reviews will be removed at the discretion of the Company.

12. Intellectual Property

If you believe that content on the platform infringes upon your copyright, you may contact Yes!Trailers at y.dorosh@karmafixer.com. False claims may result in liability.

13. Third-Party Links

Yes!Trailers may contain links to third-party websites. The Company is not responsible for the content or policies of external websites. Users should review third-party terms and privacy policies before engaging with external sites.

14. Account Termination

The Company reserves the right to suspend or terminate any account that violates these Terms. Upon termination, the user’s access to the platform will be revoked immediately. If you wish to terminate your account, you may simply discontinue using the Service.

By using Yes!Trailers, you acknowledge and agree to these Terms. If you have any questions, you may contact us at y.dorosh@karmafixer.com.